Customer Support

Customer Support

At Abacus we pride ourselves on providing top class support using state of the art technologies.

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10 Ways We Can Make A Difference To Your Business

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Experience

We have a lot of experience.  Founded in 1992, we have been around for over 20 years and we use this experience to benefit your business.

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Customer Relationships

We build long term relationships. Many of our clients are with us for over 15 years. We achieve this by delivering a consistently high level of service.

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Personnel

We employ smart people. A high level of service can only be delivered by high calibre IT support staff, and our support desk is manned by experienced engineers.

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Return on investment

We offer value for money. We provide the best value small business IT support Services in Dublin.

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No hidden charges

We offer unrestricted support. Our managed service is a truly unlimited telephone and remote IT support service, with on-site support as required.  There are no limits on the number of calls per month.

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Managed Service

We are proactive. We provide a pro-active IT support service through our Remote Management software, which is monitoring our clients Servers and critical IT infrastructure 24/7.

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Take responsibility

We are accountable.  We acknowledge that we are accountable for the overall performance of your IT network.

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IT skillset

We are your IT department.  Our engineers are certified in a broad range of IT skillsets, so we can provide a full range of IT services.

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Keep up to date

We invest in staff training. We invest heavily in staff training to maintain our high service levels

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Partnership

We care about your business.  We look after your IT requirements, so you can concentrate on your business.