Customer Support

Managed Services

Abacus Systems has been providing IT support and managed services to the Irish businesses, large and small, for over 20 years. in this time, our service offering has adapted with the changing needs of our customers, and we can now offer different levels of support, tailored to meet our customer’s specific needs.

A reliable IT infrastructure is essential for most businesses, to allow them carry out the day to day operations.  Abacus systems can be your trusted IT partner, to provide our contract clients with the following services:

 

    • Access to technical expertise. You will have access to our technical team, who will have an in-depth knowledge of your network, and who will be best placed to resolve any IT issues quickly and effectively.
    • Priority response. You will receive priority response depending on your contract type, reducing the time needed to resolve IT issues.
    • Guaranteed response times. In addition to receiving priority, you will have peace of mind in knowing that your issues will be responded to within agreed timeframes.
    • Convenience. Our support contracts can be tailored to meet your specific needs, ranging from block hours, to break fix to full managed service.
    • Safeguarding your investment. Ongoing support and maintenance helps to prolong and protect the value of your investment.

Ready to take advantage of our I.T. experience for your next project? Let’s work together