With a growing workforce and complex IT infrastructure, along with limited human resources and a need to optimize IT budgets, businesses need a strategic partner. We at Abacus Systems can enhance your IT operations and contribute to your ongoing success. We improve security, increase productivity, create better working environments, and offer flexible working opportunities to make your organization a more attractive employer.
Why Work With Us?
When it comes to business IT support, we don’t sit around and wait for something to go wrong before we fix it. we take a proactive approach, forming it strategies for businesses based on their needs
Strategic Partnership:
We assign each client a dedicated Technical Account Manager with over 20 years of industry experience. They're here to provide personalized support and swift responses to your technology needs. Through scheduled Business Review meetings, we'll analyze the latest trends and developments, demystifying the IT challenges you face and providing insights and a technology roadmap to drive your business forward.
Tailored IT Support:
We don’t do one size fits all IT support. Our services are flexible – whether you’re an SME in need of fully managed support, or an internal IT team that needs a little extra support, technical expertise or manpower.
A Team of Local Experts:
Whilst most issues can be fixed remotely, it’s good to know we’re close by to support you onsite if necessary. With a dedicated team based just off the M50 in our Dublin 12 offices, we’re ideally placed to support businesses nationwide.
Industry-leading Systems & Tools:
We’ve invested in industry-leading systems with a suite of best-in-class IT Service Management (ITSM), Remote Monitoring and Management (RMM), Secure Password & Site Information Vault, and support tools providing the best customer experience possible.
Industry-leading partnerships:
Our close relationships with vendors mean we’re well positioned to support our clients in implementing cloud solutions. Our top accreditations, such as being a Datto, Dell, Microsoft, SonicWall, Sophos, VMware Partners, give us the expert knowledge and tools to help with integration.
Fully Certified & Experienced Team:
All of our team are fully trained and accredited with years of experience and knowledge under their belts, so you can get the best solutions and service.
ISO 27001 Certified:
As an ISO 9001 and 27001 Certified business, we prioritise quality information security. You can trust us to handle your sensitive data with utmost confidentiality, implementing robust security measures, risk management, and compliance with international standards.
People-first culture:
Our people are our most important asset. Not only are they passionate about great customer service (which they always deliver with a smile), our expert technicians are first-class at what they do. We’re fully trained and accredited in all the latest technologies, enabling us to support you across a wide range of IT environments.
Independent advice:
Our team of experts are highly trained to give you practical, useful advice that will help you best utilise cloud technologies. We’re vendor-neutral, and have your best interests at heart, meaning you can be sure we’ll work towards creating the best solution to support your long-term business goals.
Fixed monthly fees:
Each support package we create is tailored to the individual business. Our fixed-fee pricing model results in transparent costs, so you can plan your finances without worrying about nasty surprises.
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Enhance your business with Abacus Systems’ managed IT support services. Contact us today to learn more about how we can streamline your IT operations and ensure your organization runs smoothly and efficiently.