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Dictation Solutions
Cloud Digital Dictation
Cut Costs. Enhance Efficiency. Drive Results.
overview
Welcome to Abacus – Your Voice Productivity Partner
At Abacus, we provide a powerful and flexible Cloud Digital Dictation solution designed to meet the needs of professionals across the legal, medical, and business sectors.
As the exclusive Irish partner of Diktamen, a leading provider of cloud-based voice productivity solutions, we bring you a platform that’s intuitive, secure, and designed to streamline dictation and transcription workflows from any location.
Our solution enables users to dictate via smartphone, tablet, or desktop and securely send voice files to support staff for transcription. It integrates seamlessly into your existing setup with minimal disruption and no costly infrastructure.
Whether you’re upgrading from a traditional dictation system or starting from scratch, Abacus and Diktamen provide a trusted, proven solution for digital dictation in the cloud.
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Industries We Serve
Legal
Abacus delivers a digital dictation solution designed to simplify workflows for legal teams of any size. Our platform is reliable, scalable, and cost-effective, offering intuitive tools to boost efficiency across your practice. With a straightforward subscription, you benefit from automatic software updates and dedicated technical support, ensuring smooth, hassle-free operations. Work smarter, not harder—with Abacus.
Healthcare
Abacus helps healthcare teams focus more on patient care by cutting down on time-consuming admin and complex paperwork. Our advanced digital dictation platform—available as a secure cloud or on-premise solution—streamlines patient documentation with intuitive dictation, speech recognition, and AI-powered assistance. The result? Faster, more accurate records and more time for what matters most.
INDUSTRY EXPERTISE
How Our Solutions Can Help
Our advanced digital dictation solutions are efficient and cost-effective for all sectors. We have innovative approach offers tailored options, successfully transitioning hundreds organisations from antiquated and excessive costs. If you’re interested in reducing your annual fee, contact our team for a quotation.
We recognise that speech recognition isn’t for everyone, but we encourage clients to give it a try—it can be surprisingly beneficial. We offer tailored speech recognition options to fit any budget, starting with low-cost solutions that allow for a gradual roll-out. This way, clients can ease into the technology before making a full investment. Contact us to explore our options.
With our extensive dictation user base, many users have requested the ability to integrate task management into their dictation and transcription workflows. This enhancement reduces the time spent drafting emails or reaching out to support staff, allowing you to reclaim valuable time. By seamlessly incorporating task creation into your workflow, we enhance productivity and improve workload efficiency.
Our AI Assistant is specifically designed to enhance and streamline your digital dictation and transcription processes, making them more efficient and user-friendly. In addition to improving workflow, it provides supervisors and management with powerful reporting and forecasting tools. These features enable better analysis of team performance, resource allocation, and workload planning, ensuring that your team can operate at peak efficiency while delivering high-quality results.
Minimise backlogs and meet deadlines effortlessly with our transcription platform, which supports all hardware and includes features for quick documentation turnaround. To further assist organisations during busy periods, we’ve integrated local trusted outsourcing partners for times when your in-house team is at capacity. Our solution ensures smooth operations by empowering typists and administrative staff, enabling faster turnaround times.
INDUSTRY EXPERTISE
Testimonials
Clients Testimonials
Project Manager at RDJ LLP
We decided to replace our legacy digital dictation provider after performing a detailed industry-wide review. Diktamen provided a very competitive solution combined with ease of deployment. Good user feedback after a vigorous trial process was the key for adoption. Having worked with Abacus for many years, their understanding of how we work and where we wanted to go was very beneficial. By working side by side with leading vendors and our clients…we achieve more.”
Beauchamps Director of Operations
The digital dictation product we had been using for a number of years was going out of the market and we were therefore recommended to trial Diktamen by Abacus Systems, which we did for a two-week period. We were nervous about the transition from one product to another and the disruption to workflows and staff, and the inconvenience that this might cause. But the transition was seamless and stress free. All the team at Diktamen were so helpful and experienced and nothing was too much trouble for them. The customer service has been great, and we haven’t looked back and continue to go from strength to strength with this product.
Neville Murphy McGarry LLP, Partner
I would highly recommend Diktamen to other firms considering implementing a dictation solution. It has truly transformed our workflow and improved efficiency across the board. The support from the migration team and the ease of use of the platform make it a valuable asset for any organisation.
Office Manager at Gore & Grimes Solicitors
Following our migration to the Cloud, we struggled to find a dictation platform which was both compatible and reliable, until a colleague recommended Diktamen. The transition to using Diktamen was seamless, and it is extremely intuitive and user-friendly, allowing users to dictate from their desktop or remotely. The support during our transition to using Diktamen was excellent and the platform itself has full functionality and has never let us down. I believe it is the best Cloud digital dictation product on the market.”
Augustus Cullen Law, Partner
We migrated from an older dictation application to Diktamen in mid-2023, the transition was hassle free and quick. The application is extremely user friendly, and we haven’t come across any glitches or delays. Their support service is always prompt, professional and efficient. We would highly recommend Diktamen for their quality of service.
General Manager - Eagle Lodge Cardiology Clinic
Abacus & Diktamen provided us with the appropriate solution to get the results we required. The solution is built for the legal profession. After trialling with users, feedback found the enhanced sound quality, intuitive mobile app, and backend speech recognition functionality allowed us to maximise productivity.