Privacy Policy
Effective date: 20 June 2025
- Introduction
Welcome to Abacus Systems (“we”, “us”, “our”). We are committed to safeguarding the privacy of our website visitors and service users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://abacus.ie/ (“Website”), or otherwise interact with us.
Abacus Systems is a company registered in Ireland, with a registered office at:
Unit 2/3 Mulcahy Keana Estate, Greenhills Road, Dublin 12, Ireland.
If you have any questions about this Privacy Policy or your data, you can contact us at:
Email: info@abacus.ie
Phone: (01) 456 9587
- Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, company name, and job title when you fill in forms, contact us, or sign up for services.
Website Usage Data: IP address, browser type, operating system, referring URLs, and usage data via cookies and analytics tools.
Communications: Any information you provide in communications with us (email, chat, phone calls, etc.).
Client Information: If you become a client, we may collect information required to deliver our managed IT services (e.g., account details, device information, technical data).
- How We Use Your Information
We use your personal data for the following purposes:
To respond to your enquiries or provide information you request.
To provide, manage, and improve our IT services.
To administer and secure our website.
To comply with legal and regulatory obligations.
To send marketing communications (only where you have opted in; you can unsubscribe at any time).
To analyse website usage and improve user experience.
- Lawful Basis for Processing
We process your personal data only when permitted by law, including:
Consent: When you have given clear consent (e.g., subscribing to our newsletter).
Contract: Where processing is necessary to fulfil a contract with you (e.g., providing managed IT services).
Legal Obligation: To comply with legal or regulatory requirements.
Legitimate Interests: Where it is necessary for our legitimate business interests and your interests and rights do not override those interests.
- Sharing Your Data
We do not sell your personal information. We may share data with trusted third parties only as necessary to:
Provide our IT services (e.g., software vendors, data centres, support partners).
Comply with legal obligations or enforce our terms.
Protect the rights, property, or safety of Abacus Systems, our clients, or others.
All third-party service providers are required to respect the security of your personal data and to treat it in accordance with the law.
- International Transfers
Where we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, in accordance with GDPR requirements.
- Data Retention
We retain your personal data only for as long as necessary for the purposes set out in this policy, or as required by law. The specific retention period will depend on the type of data and our legal obligations.
- Your Rights
Under data protection law, you have the right to:
Access your personal data and receive a copy.
Rectify inaccurate or incomplete data.
Erase your personal data (“right to be forgotten”).
Restrict or object to processing.
Data portability (where technically feasible).
Withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us at info@abacus.ie.
- Cookies
Our website uses cookies to enhance your experience and gather website usage data. You can set your browser to refuse cookies or alert you when cookies are being sent. For more details, see our [Cookie Policy].
- Security
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
- Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Abacus Systems
Unit 2/3 Mulcahy Keana Estate
Greenhills Road
Dublin 12
Ireland
Email: info@abacus.ie
If you are unsatisfied with our response, you have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland: https://www.dataprotection.ie/